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Returns / Exchanges

Returns / Exchanges

Style Mafia allows returns and exchanges for merchandise or store credit received at Style Mafia within 15 days of order delivery date for free. Exchanges/returns must be returned in original packaging and in new/unused condition. Sale merchandise is final sale and cannot be returned or exchanged. 

•   Merchandise must be received at Style Mafia within 15 days for a free return/exchange. Merchandise must be returned within 30 days to qualify for a return or exchange  ($10 fee after 15 days).

•   Merchandise must not be worn, altered, or washed.

•   Merchandise must have all tags attached and be returned in original packaging. 

Please Note: Shipping and handling charges are not refundable. Packages that arrive COD may be denied, or the COD amount may be deducted from your return.

•   Sale items may not be returned.

•   Style Mafia monitors account activity and reserves the right to refuse transactions and/or close accounts based on order or returns behavior.

Return/Exchange Process

Prepaid returns

A prepaid shipping label is included in all orders (up to 3 items) shipped within the United States. To qualify for free return shipping, your return must arrive at Style Mafia within 15 business days of the date you received it. Please allow 7 days transit time. Returns received after 15 days incur a $10 fee from the refund amount. Returns received after 30 days are not eligible for an exchange or refund.

Please Note: Packages received at Style Mafia after 15 days will incur a $10 fee, which will be deducted at the time of your refund.

Large orders & International

If your order (US customers only) is over 3 items and you would like to request an exchange or return, please submit a return/exchange request to info@stylemafia.us 

*please include which pieces you would like to return in your request email so that we are able to determine the weight for your label

Upon receiving your request, please allow 1-2 business days and we will send you a pre-paid return label. To qualify for free return shipping, your return must arrive at Style Mafia within 15 business days of the date you received it. Please allow 7 days transit time. Returns received after 15 days incur a $10 fee from the refund amount. Returns received after 30 days are not eligible for an exchange or refund. 

Style Mafia covers return shipping (return label is sent) for US orders, international customers must ship returns back at their own expense. Once your package is received and approved, you will be refunded to the payment method used for your order. 

Customer Care

Call: 786.801.0319

Email: info@stylemafia.us

Hours of operation:

Monday-Saturday 10am-6pm
EST (Eastern Standard Time)