Style Mafia Newsletter

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Information

Our Products

Style Mafia is a women’s clothing brand based in Miami, Florida. Each product is unique and represents a different fit style based on design. Consider carefully the following guide for reference when thinking about purchasing an item from us.

Sizing

We understand that picking a size can be difficult sometimes, which is why we offer the following information to help you make a decision. Please use the below sizing charts as well as the exact measurements for each piece to help determine your size for an item.

Size conversion chart

You can find our size conversion chart by clicking on the 'View Size Chart' tab on each product’s page. Please note that sizing may vary by product, and may not fully match the information shown on the chart. This chart is meant as a general guide only. The most accurate information we can provide you with regarding a product's size will be its exact measurements. Measurements for any given are often taken in inches. International customers: please multiply by 2.54 for the centimeter conversion.

Size Guide

Please note most of our items run small. However, some sizes are true to size and others run large. Each product style varies uniquely. Please see measurements and fit notations on products to determine its fit style.

Fit: Runs small 

 

S

M

L

Tops

0-2

2-4

4-6

Dresses

0-2

2-4

4-6

Jackets

0-2

2-4

4-6

Pants

24-25

25-26

26-27

 

Fit: True to size 

 

S

M

L

Tops

2-4

4-6

6-8

Dresses

2-4

4-6

6-8

Jackets

2-4

4-6

6-8

Pants

25-26

26-27

28-29

 

Product measurements

We provide detailed measurements for many of our products online. You can find this information in our product descriptions. Measurements are taken by us as accurately as possible with products lying flat on a table. This flat measurement is then multiplied by 2 to reflect the exact width around the body.

Still unsure about a product's size?

If you are still unsure about a product's size, please contact our Customer Care team here so that we can assist you further. If detailed measurements are not already available online, we can email you the information within one business day. 

Checkout

You can add and remove products from your shopping bag before you checkout. Upon checkout, you will be asked to sign into your Style Mafia account. On the checkout page you can enter a new address, or select an address you have previously used. You can also select a shipping method, as well as enter your payment information. When you are ready to place your order, click confirm.

Shopping at stylemafia.us is safe. Personal information provided on stylemafia.com is transmitted through a secure server using Secure Socket Layering (SSL) encryption technology. For more information, please consult the Terms & Conditions tab.

If you would like to stay updated on our seasonal sales, please sign up to our newsletter. You can subscribe when creating an account, or by entering your email address in the 'Newsletter' section at the bottom of any page on stylemafia.us.

Payment

We currently accept payment by all major credit cards, as well as PayPal. If you have a payment question, our customer service team would be happy to help you.

Upon receiving your order, we carry out a standard pre-authorization on your payment method to ensure there are sufficient funds to fulfill the transaction. We will only charge the pre-authorization when the order is packed and ready for shipment. If the billing information is incorrect or incomplete, we may contact you for confirmation before your order is shipped.

Sales Tax

Orders shipped outside of Florida are not subject to any sales tax. Orders shipped to:

- Florida purchases are subject to 6% state tax.

- Miami purchases are subject to a 6% state tax plus a 1% county tax or a total of 7% sales tax. 

International duties and taxes

Orders shipped outside of the U.S. may be subject to duties or VAT. Please consult your local customs agency for more information. If applicable, you will be required to pay such fees upon receiving your order or before your order can be delivered.

Please note that some shipments may experience delays due to the customs clearance process, which are outside of our control. We apologize for any inconvenience these delays may cause.

Order confirmation

You will receive an order confirmation email a few minutes after you place your order. Please check your junk or spam folders if it does not appear in your inbox. Please review the order confirmation and contact us here if you see any errors. You can also review the details of your order from your Style Mafia account, under Order History.

Order changes and cancellations

You can request an order change or cancellation from your Style Mafia account, under Order History. From there you can chose from the 'Modify' menu to submit a request for your pending orders. Your order will be on hold until our Customer Care team can review your request. 

Order status

You can verify the status of your order at any time from your Style Mafia account, under Order History.

Please note that we ask for a standard processing time of up to two business days (not including weekends or holidays) from the time your order is placed. A 'Processing' status means that your order has not yet been shipped.

You will receive a tracking number by email once your order has been shipped. 

Price protection

Excluding coupons and temporary price reductions, we offer a one-time price adjustment on products purchased up to 14 days before it is discounted. For products to qualify for a price adjustment, the same style and size must be available for purchase at the time of your price adjustment request.

Seasonal sales, new arrivals, and promotions

Signing up for our newsletter is the best way to receive updates about new arrivals, upcoming sales and promotions. You can subscribe when creating an account, or by entering your email address in the 'Newsletter' section at the bottom of any page on stylemafia.us 

Currency

Pricing and currency are displayed according to the IP address of your device. If you are accessing our website from within the US, prices will be shown in USD.

 

 

Customer Care

Call: 786.801.0319

Email: info@stylemafia.us

Hours of operation:

Monday-Saturday 10am-6pm
EST (Eastern Standard Time)